Service Package/Organizational Transformation Strategy

Strategic Organizational Redesign & Transformation Roadmap for for a Major UAE Government Education Entity

Organizational Design, Change Management, Performance Metrics, Implementation Planning, Stakeholder Engagement

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Client Background

A leading UAE government entity embarked on a comprehensive organizational transformation to modernize its operating model. The initiative was driven by the need to align with new national strategic directives, break down long-standing internal silos, shift its public-facing role from regulator to enabler and embed future-critical capabilities such as advanced analytics and digital innovation into its core functions.

Delivery Team

Delivery Team

Deployment

Remote

Duration

X Weeks

Engagement

Objective

To design and implement a future-ready organizational structure and operating model, ensuring strategic alignment with new national priorities, defining clear roles and accountability, and managing the complex human and operational transition to ensure minimal disruption and sustainable adoption.

Approach

Taken

1. Diagnostic Analysis and Strategic Foundation

  • Conducted an immersive discovery phase through executive interviews and stakeholder workshops to capture strategic imperatives, cultural challenges, and core aspirations that directly informed the redesign principles. 
  • Performed a detailed gap analysis between existing organizational capabilities and the future requirements of new national strategies, identifying critical needs in agility, collaboration, and data-driven decision-making. 
  • Facilitated the development of a tailored performance scorecard with seven key metrics, including Time to Decision and Cross-departmental Collaboration Index, working closely with client leadership to establish a clear baseline for measuring transformation success. 

2. Future-State Design and Functional Architecture

  • Designed a new target operating model and organizational structure, introducing strategic centers of excellence and rebalancing functions to separate policy, service design, and quality assurance roles. 
  • Created detailed functional statements for all departments and key sections to eliminate ambiguity, define clear decision rights, and foster necessary cross-entity collaboration. 
  • Supported the design with quantitative function sizing and a multi-year manpower forecast, ensuring the new structure was appropriately resourced to meet future strategic demands. 

3. Integrated Transition Planning and Change Enablement

  • Built a phased implementation roadmap with a clear RACI matrix, detailing activities from pre-approval planning to post-launch system updates, training, and role migration. 
  • Designed a multi-wave communication and engagement plan with tailored messaging for leadership, employees, and external partners to ensure consistent awareness and manage sentiment. 
  • Developed a comprehensive Change Readiness Assessment framework to evaluate leadership support, cultural agility, and employee capabilities, using surveys and focus groups to identify risks and tailor support interventions. 

Impact

Created

Delivered a complete transformation blueprint, including a future-proof organizational design, a clear implementation roadmap, and a robust change management framework. This positions the client to effectively execute its new national strategy, improve operational agility, and achieve its mandated excellence goals.

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StrategyConnect deploys specialized talent on demand. We are one of the largest networks of independent consultants and industry experts driving the adoption of flexible workforce in the Middle East.

Copyright @ 2024 StrategyConnect Inc. All Rights Reserved.

StrategyConnect deploys specialized talent on demand. We are one of the largest networks of independent consultants and industry experts driving the adoption of flexible workforce in the Middle East.

Copyright @ 2024 StrategyConnect Inc. All Rights Reserved.