Logistics, Last mile delivery 

Revolutionizing Last-Mile Logistics by Facilitating a Public-Postal Service's Journey through Digital Transformation

Digital transformation, Gap assessment, IT infrastructure, systems architecture, project management, Pricing model, project roadmap

Client Background

A GCC based public-postal service

Delivery Team
  • 1 ex-Rocket Internet entrepreneur 
  • 4 engineers and off the shelf solution 
Deployment

Remote 

Duration

5 weeks 

Engagement

Objective

Digitize a fleet of 400+ couriers to streamline last-mile network operations.

Approach

Taken

Phase 1: Landscape assessment

  • Reviewed existing processes and technical infrastructure to diagnose potential gaps. Defined internal and external benchmarks.  

Phase 2: Project planning

  • Identified key solution areas both in the current operations and technology infrastructure.  
  • Evaluated new technologies and digital tools that integrate well with the client’s legacy IT infrastructure to achieve future state of optimization.
  • Built a detailed blueprint for the future state of operations, considering digital technologies and strategies that will optimize the organization's existing processes, systems, and workflows. 
  • Mapped the new operational process with dependencies and impacts.Prepared supporting policies to the support new model. 

Phase 3: Implementation roadmap

  • Prepare a technology implementation roadmap to integrate new tools. 
  • This included detailed stages:
    • Application deployment and process implementation of updated workflows 
    • Data migration to modern platforms
    • Customization as per business needs 
    • Change management facilitating organizational changes to adapt to the new digital processes.

Phase 4: Sustain and improve.

  • Measure benefits (efficiency, cost reduction, scale, features, waste reduction) 
  • Identify inefficiencies post implementation and map roadmap to correct for future development.  

Impact

Created

  • Developed and delivered on a robust 12-week design and implementation roadmap 
  • Starting with 250 licenses, the program covered the entire fleet of 400 riders across 20 hubs in the UAE 

Discover Relevant Case Studies

Want to understand more -

Get in touch

with StrategyConnect team

Connect with us today and let's start a conversation that can transform your goals into reality.

StrategyConnect deploys specialized talent on demand. We are one of the largest networks of independent consultants and industry experts driving the adoption of flexible workforce in the Middle East.

RESOURCES

Case Study

All rights reserved. (c) StrategyConnect 2023.

StrategyConnect deploys specialized talent on demand. We are one of the largest networks of independent consultants and industry experts driving the adoption of flexible workforce in the Middle East.

All rights reserved. (c) StrategyConnect 2023.