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Pricing & Packaging Blueprint for Scaling a Pharmacy-Focused SaaS ERP Across MENA

A pharmacy-focused SaaS ERP provider operating across MENA had achieved strong platform adoption with an expanding ecosystem of integrations and add-ons. The client needed a structured, data-driven approach to package, price, and monetize these offerings while staying aligned with regional market dynamics and strengthening platform scalability.

Industry
SaaS · Enterprise Resource Planning
Region
MENA
Duration
6 months
Pharmacy SaaS ERP Pricing

The challenge

Design a data-driven pricing, packaging, and onboarding strategy for the ERP and add-ons portfolio - identifying quick wins for incremental revenue, defining bundles, and producing a roadmap for a marketplace that makes add-ons discoverable and billable.

How we delivered

The approach

  1. 01

    Package review and competitive benchmarking

    • Evaluated current ERP modules (point-of-sale, inventory management, compounding) against regional competitors.
    • Assessed competitor add-ons such as marketing automation and loyalty programs.
    • Prioritized add-ons for monetization across categories.
  2. 02

    Subscription and onboarding flow mapping

    • Designed subscription and onboarding journeys from discovery through adoption.
    • Proposed modular contract structures enabling flexible billing.
    • Recommended UI/UX adjustments for marketplace-style add-on visibility.
  3. 03

    Pricing strategy and roadmap

    • Developed tailored commercial models - one-time fees, recurring subscriptions, and referral-based models.
    • Optimized bundle design based on cost sensitivities.
    • Outlined short-term monetization plays and a long-term roadmap, informed by Van Westendorp willingness-to-pay analysis and customer interviews.
Outcome

The result

Delivered a structured pricing, packaging, and onboarding blueprint - with prioritized quick wins for incremental revenue and a roadmap toward a discoverable, billable add-ons marketplace.

Quantitative metrics for this engagement are shared on request, in line with the client's confidentiality preferences. Talk to us for the briefing.

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Pharmacy SaaS ERP Pricing